no clue are you playing on android, pc, linux, something els? Because that likely has something to do with it for instance the fist save I made I had to quit because I faild haru's sister's quest and didnt get the Iron gauntlet thanks to my playing on my phone I couldn't redo the test (dont ask me why It's been a while) point is your device matters if your are playing on android I can't help as I never had that problem