we're so glad that you had fun with the game and thank you so much for taking the time to write this :-) the next routes will be out within the next few months, you can also follow us on Twitter at https://twitter.com/yapperu_otome for progress updates!
SPOILER BELOW
as for your comment regarding Robin's confession rejection ending, we decided to end it so because we think of Robin as someone who doesn't really open up to others very easily. he finds it pretty difficult to do so and being honest about certain things has led him to losing friends or being seen a different way in the past. he's also a guy who takes things really seriously, so even if Maya didn't mean her words as a rejection of him and their friendship, he's more prone to thinking that he messed up somehow. because of those elements of his personality, we felt like it'd be more in character for them to slowly drift apart not because of any mistake on anyone's part, but simply because these things are a bit hard for him to take in stride.
however with time who knows what may happen? maybe they reconnect at the office and become chill work friends again :-) we hope that explains the reasoning for the ending being the way it is- it's not really intended to be a "you HAVE to accept it or else", but more of what we saw as a realistic portrayal for how things just end up not going the way you want them to even though no one's at fault.
(as for the department store thing, it's not an error! it's just put there to frustrate people HAHAHHAHAHA. or as a little "HELLO! ARE YOU FOCUSING?" call lol.)