i remember have this same problem in the past with other games, not of novelty (how this game) to start this game are portable, THIS GAME NO NEED TO INSTALL, it will say the problem be of your OS, of your computer i will say, and sure this same problem will raise again with other games, just search this file in a safe place an re-install it (i remember when i have the same problem with other games in the past, a lot of people live it too) just search in the net, and you found fast how to fix it