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Underflow Studios6 years ago

Hey All,

Following up with what cheeseness said. I would love to know which DLL was missing. I will immediately fix this issue. I am so sorry there was a DLL missing. I'm going to guess it's probably the C++ redist DLL. On steam it installs some redists for us. On itch we don't have that option. I should package all third party dlls with the itch version and I thought I did... But maybe the C++ redist dll is missing. It may also be openal although I thought I got that DLL.

Lastly my email is always open for support issues at support@awayteam.space (this goes to my personal email so don't think you are sending an email into a support void. I usually respond within 16 hours business hours (48 hours real time).

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Megaflops6 years ago(+2)

Probably OpenAL, yes. The error message I get (in a red-X dialog, immediately when I run "The Away Team.exe") reads

The code execution cannot proceed because OpenAL32.dll was not found. Reinstalling the program may fix this problem.

The only DLLs in the install directory are

sfml-audio-2.dll
sfml-graphics-2.dll
sfml-system-2.dll
sfml-window-2.dll
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Underflow Studios6 years ago (1 edit)

https://www.openal.org/downloads/ should work to install openal. Steam automatically install openAL to those launching the game but I will make sure that openal redist + dll is in the next itch drm-free build. 

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