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eboatwright3 years ago

Launcher crashes with error: Error Downloading Patch! error: file not found: http://files.phanx...pglalpha-0.5.19.zip?cb=ffgmjwycpu

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Phanxgames3 years ago

I am sorry this happened. It does not appear to be happening for me or reported by any other user.

Please try again and if it continues to be an issue please let me know what Operating System you are using and I can work with you to troubleshoot this.

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eboatwright3 years ago

I am using MacOS Catalina 10.15.7.

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Phanxgames3 years ago (1 edit)

Oh I see.  I just checked the game on my Mac, which is running on an M1 MacOS 11.3.1, and it appears to patch and install well from the file version currently on itch.io.  Since the build of the Launcher was made in 2020 on MacOS 10.14 and has been working fine with all MacOS since then, I don't believe it is an issue with the code/game, but perhaps an issue with a Firewall or protection system on your end, either software (on your computer) or on the network level.

I am more than happy to troubleshoot this with you further, even walking you through how to manually patch the game, if you would like to chat in Discord. You can find me at our discord.gg/phanxgames 

Thank you for your interest in the game,

Henry

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eboatwright3 years ago

It's not firewall, because my firewall is turned off. I've been having problems like this recently were some applications can't connect to the internet (or just think they can't). And, I don't have Discord

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Phanxgames3 years ago

I found this link that contains some steps you can try:

https://discussions.apple.com/thread/250716363

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eboatwright3 years ago(+1)

Thank you! That worked! :D

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Phanxgames3 years ago(+1)

Awesome! That is really good to hear. I hope you enjoy the game and let me know if you have any feedback and suggestions to make it better. Its a work in progress :)

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eboatwright3 years ago(+1)

Ok :D

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