Please stand by, support is very busy. They probably didn't get to your ticket yet. Reply here if the situation persists much longer.
Is there any time frame? I understand that they are busy but I would like to know an estimate on when they would be available.
Support has to prioritize, so it's hard to say. Normally money issues are considered important but it depends.
Ok.
Thank you for you reply.
I'll wait for a few more days and get back to you if nothing happens.
It has been a week since I sent the support email. Still haven't recieved any reply. Please do help.
Support request (96654)
I've let an admin know.
Thank you!
