That's weird.
What graphic cards (and drivers) are you using?
My laptop has an AMD Radeon RX 560 and an Intel HD Graphics 630. When I run the game using the Radeon, I can see the intro, but after the intro, the actual game (starting with the door bell) is just a black screen.
As an experiment, I switched the game over to the Intel graphics processor, and the game works just fine there.
The AMD Radeon RX 560 driver is version 22.19.128.0, dated 7/25/2017.
Now that I know how to get the game to work, I'm OK, and if no one else is having this problem, maybe it's not important.