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There are two potential loading screens that have very different potential problems. The loading screen that shows up when the program is starting and the the one shows up when you are loading the mansion to start playing. There is a very rare bug that causes crashing in the first case and can be preemptively fixed with the Bugfix mod V5+, otherwise it requires that the settings.ini file in the Strive appdata be deleted. Currently, I am not aware of anything that would cause a crash in the later loading screen unless you have mods installed, in which case you will need to list them to make this go easier.

Additionally, if you are playing on 64-bit Windows the Debug mod will show error messages instead of crashing. The first errors are the most important but usually there will be quite a few more, which can sometimes be helpful when posted here. The problems still exist but in debug mode the game tries it's best to avoid crashing even if it corrupts the progress data, though as long as you don't save after an error it won't be a problem.

The crash happens on the first loading screen when the program is starting and without the debug mod i got an error saying "The instruction at 0x00000000007687E6 referenced memory at 0x0000000000000038 the memory could not be read" will the bugfix mod fix this or is there something i need to do to sort it?

That error is completely useless, please list all mods and get the Debug mod if you want help with errors.

i used the debug mod and it is coming up with this error

Error: Couldn't load project data at path ".". Is the .pck file missing?

If you've renamed the executable, the associated .pck file should also be renamed to match the executable's name (without the extension).

This error generally means that you do not have a project.binary nor a project.godot file in your Strive program folder. If you followed the install instructions, then as this error would have appeared without the debug mod, it appears that you accidentally removed or renamed both such files during installation. If you did not follow the install instructions, then go back and do that, as running the debug mod without installing it will also cause this error.

so would that require me to try and reinstall the game and follow the install instructions to see if that fixes the issue?

I do not have precise info on what you did, so I cannot accurately guide you to the solution. If you installed the Debug mod and those two files are no longer in the Strive program folder, then you either need to fetch those from the Recycle Bin or reinstall the Strive program folder. If you did not install the Debug mod, then there should be no point in re-installing.

i don't quite understand what i'm doing wrong but it still is not working