We wanted to have the character start out a complete loser with nothing, no money, no friends, not even decent looks.
On Day 12, something happens to "fix" his appearance... more or less.
Empathy for his situation and condition is something we were surprised so many people seemed to lack going into a lewd adult game.
We're sticking to our guns on this one, because the reveal of why he is so damn ugly should be interesting for players to discover (we hope).
If you can't get over the prologue appearance of the avatar for players, just skip the prologue entirely.
Yeah, I can see where you're coming from, but... It's a bit of a shock at first; ye see all the beautiful people in the thumbnail art and whatnot, and people think the MC is going to look at least like them, or just a tad bit plain. Now, I love a good bit of story, most of the time, but I wasn't expecting much of a story when I first installed this. Just play a few minutes, badda-bing, badda-boom, first sex scene, etcetera. So yeah, when most people see something specifically called *lewd* town adventures, they probably expect to get to action pretty quickly, with dong or nipple in hand. Both going from hard to soft in seconds upon opening the game, with so many questions in their head. So, many have probably silently accused you of "clickbaiting". However, I am going to assume that the photos just take place after the prologue. You should probably include one of a before and after MC, to show your story has a bit of character progression, whilst also preparing people for what their MC first looks like. I hope more people do try this game though, of course.
This game is already really big and has A LOT of lewd content, my guess is that it won't be long before the game is one of the largest/lewdest adult games out there.
I'm personally not a fan to spoil the story/stories too much or hold the player's hand through everything.
We've recently changed the intro of the game to show what's to be somewhat expected. Aside from a very accurate game description on the web pages the game is downloaded from, there are 2 warnings and a quick guide in-game that explain what's going on and what's going to happen to some degree.
If by that point people still judge this game too quickly it's more on them than it's on us.