Hey Hazelskykin! Thanks for donating and checking out this game in the first place. :)
Hmm it sounds like you can't get the build download in the first place from itch if I'm understanding correctly. See if it works on a different internet browser as well - sometimes that can be a fix. If not, we can figure it out with the help email I have set up: holidaygamehelp@gmail.com
It'll be easier to send the zip that way as well! :) Thanks for reaching out!
Viewing post in Holiday Hearts: A Very Merry Christmas Dating Sim comments
Thanks for your quick response and your help with the zip file. I had a lot of fun playing through all the routes. The game had such cute graphics, and it was a great way to pay tribute to the spirit of holiday romance. Would definitely recommend to play as a short escape during the bustle of the season or a reminder of that yuletide magic year round. Hope to see more games from your team in the future!