Been there a few times but I'm forced back by the invisible barrier each time even used the wisp to get there but nothing works.
Then progress the main quest and wait for news from Hanako herself.
Did the whole quest to where it say wait for next update for it not sure what next.
Including the other girls quests so not sure what to do now.
That's weird. Send your entire save folder zipped to yeehawgames@gmail.com I'll check it out.
It's sent labeled as Hanako problem.