This is very true, this is one of the reasons that i'm very careful with kickstarters specially visual novels, they are unresponsive, they promise to finish the project one year but do so in years after years, they collect a lot of money out of the kickstarts with promises and then when it comes to deliver it feels like they are doing a "favor" to the fans, no, they payed for the project it was a payment with a promise not a donation. There are a few kickstarters that are doing things right for example Re:Legend, they keep updates on monthly basis if anything happens with the project they inform the backers immediately that is a professional treatment. I wish it was like that for all of it, because let's be honest the projects that are acting this way (unresponsive does not deliver for years on their promises) end up closing doors to future projects, on her last update she was promoting a new visual novel kickstarter, but being honest i would never back up a project that she recomends, don't get me wrong, i love her writing she truly has talent as a otome creator but she lack the professionalism that comes with it. This is just my opinion though.