Hi there. Is that connected via wireless? There's an issue in Unity where the hardware name is essentially random characters for newer xbox controllers connected wirelessly, so I can't detect it to assign it a proper mapping. I'll be switching over to a new input system soon, but there's no way for me to fix it without that unfortunately.
I count XBox One as newer because I'm old :D. I've never seen that fail wired though. Do you have any other gamepad software running like Joy2Key, XBCD, etc?
Either way the new input system should support it. The asset itself includes a version 1 of that system as an extension package. I'll look at switching the demos over once I've had some more time to polish it