I know what his problem is, lol. His drivers are not configured correctly, causing games, resource demanding or not, to crash, around the new game point. I know this myself because I'm currently making and testing a game so this is quite common on older computers with drivers that aren't configured the right way, leading to crashes. Happened to me back when I was a n00b at gaming.
all that seems kinda weird, but basically your pc is not on the right settings