It's hard to say what's the issue in your case, it's the first time anyone is reporting such stuff. If you're still experiencing problems, feel free to play the older version of the game in your browser on the Newgrounds portal: https://www.newgrounds.com/portal/view/793802
Hi, Jamesaruu!
Hot news for you: House of Maids visual novel is releasing on Steam! Wishlist the game and play it on August 30, 2023! ❤️