?????????????? Sounds like some serious sequence breaking. I'll look into it and try to figure out what happened. Normally it should be, find the doll head, break it and retrieve the picklock, get into the office, the body doesn't matter, the door should be open. I'm guessing you somehow got the area to progress further than it should have and that's why the retina door is locked. There must be a trigger somewhere that doesn't get deactivated properly so it's firing twice. If you want to fix it manually you can use regedit.msc, go to HKEY_CURRENT_USER, Software, Lag Studios, Lost in Vivo, and change SAVED_LAB_02G to 3. And then start the game. If it is higher than 3 please let me know.