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Are you using windows 11, also please check if your AMD graphics drivers have been updated that may also be an issue.

i'm using windows 10, they have been updated.

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Do you have directX 11 or 12  installed.

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yes, i have direct X 11

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Thanks for the info I'll look further into it and see if I can find a resolution for this issue.

Hello Nicole, Could you try giving this solution a try UE5 GPU Crashed or D3D Device Removed Fix - YouTube