Binding the buttons of my gamepad was somewhat tedious and the first time not only did I map the actions fairly badly, I also assumed that the movement would work by default (big mistake!).
So at first it was somewhat difficult to land a hit, not being able to move apart from flying up into bat mode (without any flight control) and jumping. The second time the hero had a party member (I think it was) we got deadlock pretty hard...
Once I restarted and mapped *all* inputs for the gamepad, it worked much better. Fortunately I didn't have to begin the story all over, too...
After her saying "Alt F4" there should have been some sort of regular exit option, though. I just seemed like the game was stuck (which it probably was, intentionally)...