Post by Drakengard in Stronger Bonds - Public release comments

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I’m trying to buy it from gumroad and it gives me an error so i contacted them and this is what they said: “Our payment processor, Stripe, is having trouble verifying the creator's account and has temporarily blocked purchases to their products. We will get in touch with the creator and tell them to resolve the issue.” Please solve this so i can buy it...

JoJo19992 years ago

Your having the same issue too I’ve been having that issue since last month I wanted to purchase the latest build but then it give me an error saying “your card was not charged try again on a different browser or internet connection” sry your going through the struggle too.

strongerbonds2 years ago

Hello! Are you using Stripe as well?

strongerbonds2 years ago

Hello again! We did what was requested from Gumroad to fix the issue. Could you try again, please? Sorry for the inconvenience!

strongerbonds2 years ago

Hello! Thanks a lot for that information! We were trying to see what was wrong with some payments but we couldn't find anything, but now with you mentioning Stripe we can check that directly! Sorry for the inconvenience!

strongerbonds2 years ago

Sorry for the question: are you using stripe or other way of payment?

Drakengard2 years ago

I’m not using stripe, i mentioned it cuz that’s what gumroad replied when i asked why i can’t buy anything from you since last month…

strongerbonds2 years ago

Hello again! We did what was requested from Gumroad to fix the issue. Could you try again, please? Sorry for the inconvenience!

Drakengard2 years ago

Yeah you fixed it but there is no file to download

strongerbonds2 years ago(+1)

Could you check again, please?

itch.io

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