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PC. My e-mail comes to my Mac but I have a PC for situations like yours that is only on Windows. I may have paid on my Mac if that would confuse things but itch.io seems to know that I paid.

I'm certainly not averse to adding you to my Patreon memberships if that would straighten this out.

Thanks!  I'm really not sure what the problem is, I've never heard of this happening. When you download the file, do you see a file size, as if your computer is actually downloading anything?

As long as you are downloading the game on your PC, it should work! Does the download show the size?
Hopefully your antivirus isn't deleting it or anything?

Everything looks normal downloading until I click on the button to start "New Game". Then the empty file notices pop out. Shall I just go through the Patreon site? 

(3 edits)

Click any one of those empty files. Those are slots that you can start a new game in. There are 3 slots so you can have up to three different games going at once in case you want to try different options without erasing your game progress. Looks like the game downloaded fine and you should be able to play it!
I'd love to have you on Patreon to help continue to support the game but it sounds like everything should be working fine, now!