Honestly, like people have already said, we hope that everything is ok and you are all healthy.
Not a lot more I can say. It's been almost a year. I came back to check and not really surprised there is no updates.
Just be well, and if well then maybe it's best not to take people's money in future and build up trust first through simple projects...that's at least the advise i can give business-wise. I don't think you guys have to close down, but definitely need to understand how business works and know what it means to keep trust with consumers.