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I didn't have an account when I purchased the game so there's nothing in my library the game link was supposed to be emailed to me but all I got was a receipt so im confused on where my game link is 

I'm not sure what the issue would be then. I don't have any direct control of the site, I just sell games here. Can you try emailing support@itch.io ?

I did try emailing support@itch.io many times but no one replied 

Email support@puppetcombo.com and I'll see what I can do while you wait.

ok thanks let me know if there's any new info