I'm running the game on windows, and after the part of the game where I order the food from the phone, my character goes to the center of the room, and the game becomes unresponsive to any input.
Which version of Windows are you on? Win11 has had some reported problems with RPG Maker games, which will hopefully be temporary. It sounds like it's struggling to load, but I'm not sure what the issue is. I would suggest redownloading and seeing if it sorts itself out.