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i'm not able to get it to run... it keeps asking me to download c++ runtime that i already have

My only guess is that the c++ runtime you have is outdated or not the version that Unreal 4 needs to run on your PC. And you need to update/download and install the proper version.

well, that doesn't really work either. even when i have everything, it still returns the same exact error.

at one point, it said 2 specific dll files were missing. after that, i kept getting the runtime error.

You might need to do a google search on this cause missing DLL Files is a Windows problem.