Post by PrelawFlipper in Twitch Aquarium comments

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i paid for this but im unable to download it to my pc cause the file is unsafe. is there an error? did i do something wrong?

cleverbones2 years ago

The application is not signed because that is an expensive process for larger apps. But, it is perfect safe and virus tested before distribution. So you are able to go ahead and dismiss any warnings.

This is very common with smaller apps from itch :D

PrelawFlipper2 years ago

We have Norton and its stating the File is unsafe and it gets automatically deleted. It doesn't even let you download the file, there is no pop-up exe. file it just gets deleted. Is there any other way to download your file. If it is virus tested why is my anti virus auto deleting the file because its deem unsafe for download. we are also on Windows 11 is there a different version I should have gotten?

cleverbones2 years ago

You just need to whitelist the app in Norton. It is a false flag because it doesn't have the app in its online database.

PrelawFlipper2 years ago

Could you please indicated how to do this, there is no whitelist on the Norton App. Pending a refund if this is not possible. I've search every video to how to find it and nothing turns up.

cleverbones2 years ago

You can find the full setup guide here https://fusiontutorials.com/setup-guide

itch.io

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