Do you have problems with opening the game or inserting images? When adding images you just need to add the URL to the image in the customization menu, no extra steps in setup
I've since learned a bit more! The game opens well (in fact I've played it several times, usually with friends, and had a wonderful experience!), though for some reason, it usually requires me to delete all the customization settings using the game reset before i can add images again! Ultimately not a big deal! I have a workaround that is serving me, but I wonder if anyone else can replicate the issue too?