Hi Dev,
On starting the game 2 things happen:
1) Windows Firewall presents me with the option to allow HT to access my network. I don't think this is a problem, I note it for completeness.
2) I receive the attached crash message, and this is a problem.
Hope you have seen it before and can solve it.
Regards,
Hi TM.
Thank you for your reply.
No software messing with clock speed, at least none that bothers to tell me. I set clock speed in the BIOS, and it is set for "reliable". I am not over-clocking. This PC is fast enough in this mode.
Here are the specs as reported by Windows:
Device name Maroon
Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz
Installed RAM 8.00 GB (7.89 GB usable)
Device ID 4FF50ED5-7883-4776-9246-57559ECE6F53
Product ID 00326-10000-00000-AA483
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Home
Version 21H2
Installed on 25/09/2021
OS build 19044.2006
Experience Windows Feature Experience Pack 120.2212.4180.0
This is an old but reasonably capable PC. It does not exhibit any other reliability issues.Regards,
Hi TM,
I know that kind of problem, having spent a significant part of my life in maintenance. When the root cause just will not reveal itself any change you make to fix the problem is really random and may or may not actually impact the problem at all. In the worst case this all you can do, and is fine as an approach until further evidence turns up. I would appreciate advice from you if you turn up further evidence related to the observed problem. Should you want further details of my system feel free to ask.
As well, I will:
1) Try a fresh download and install of the game. My system took Win 10 patches from Mr Microsoft on that day, which might have needed a proper reboot to finally install, not to mention that Mr Microsoft has bugs of his own sometimes. That reboot has now been done and the problem may have cured itself. If so I will let you know here.
2) If the installation fails again I will wait until the next release and try again.
Thanks again for your assistance.
Regards,
I had a similar error, I fixed it by making a shortcut of the .exe file and adding "-force -dx11 -dxd11" to the launch parameters
interesting. There should already be a shortcut that starts the game in dx11, below the .exe. Does it also work with that shortcut or only the new one described here?
edit: our shortcut did not have the -force, so if your PC supported dx12 it still took it. Thanks for letting us know we added the -force for future releases!
