RE: Could the broken...
Yes, there's nothing special about the game.
My only concern is that we've done something dumb... we're going to try exporting the account on the second/broken machine (which has been resurrected into a crippled state) and importing it onto the new machine -- results from that attempt should be available by COB tomorrow. But my my last question is probably still pertinent. If the second machine had completely died, what should we have done to get things going again or is a backup mandatory in this case (or was this supposed to have worked?)?
If we haven't wandered off of the reservation, haven't forgotten some step and aren't trying to do something dumb - I have the save game files for what was described above as P1 T214 (first machine sends to second - no problem at this point), and also the response from the new, second machine to the first (P2 T215) which won't load on the first machine and gives the error. Both are approx 380KB each. Would you also need player account names & passwords?
Which (or both) do you need/want (assuming that you still think this might be a bug).
Thanks,
Gary