Sorry that something like that happened to you. I imagine you play on android since you said you played on mobile. I cannot offer to much help other than telling you to reset the game data and try again. If you have time, to ensure something this doesn't happen in the future for mobile players, you could submit a bug report at this link: https://www.theforestoflove.com/bugs. If you would also add what type of phone you are using to play this game on and what type of build you downloaded that would help the developers a lot and hopefully fix the problem in the future.