"I want this event to have x beats."
Yeah but why should I follow that whim (assuming it's not an invocation of a safety tool)?
The Last Jedi would have been a weaker film (i.e. it would have been The Force Awakens) if it polled some random sample of the fanbase and constructed its plot according to what they wanted. Rian Johnson knew what he was doing with the deliberate evocation of dissatisfaction.
And I'm not even trying to create a film. I'm trying to create a *game world to inhabit*, where NPCs have depth and meaning to their actions beyond some instrumental value to the protagonists' arc. For all that people like to point the finger at D&D and say "it treats NPCs as sacks of HP and loot, mere objects for the PCs to plunder", at least it's not treating them as sacks of plot points and tropes for the *players* to plunder. Why is that better, less problematic storytelling?