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hello, i made format in my pc and i lost my old account,how i can  get back my old account?can anyone help me?

i waste  a lot of time to rise my level and now i must beggin from start and i have not the power to do that or i should stop the game, so pity.

thank you

Send a mail to Customer support - to change/resend you password for your id on your registered email account. All your records/stats for the game is online, so loosing a local copy does not matter one bit.