Thank you, I found your payment info. I sent Itch.io support an email and CC'ed you.
Again apologies for the delay, thing have been crazy.
Just out of curiosity, did the download link not appear for you or was the file not able to save on your PC?
Other players were able to download it from itch.io, I tested it a few times to be sure before posting the game. I wanted to make sure other players do not experience this.
I will give you an Applab Key through email since I was not able access your discord. If you purchased it through applab and got it working you can refund it and you will still have access to the key.
I really hope you give this app another chance as I want every player to enjoy the game and a really care about the apps success. Let me know if you get the key to work.