Sure, I just send a refund request to itch.io support. I’m not sure how long it’ll take since I’ve never done this before. But I’ll update if they reply.
No problem, I am only doing this because I currently need funds to buy more, I will definitely buy it as soon as it is fixed, currently I just can't use it, I have recommended it to friends who have purchased so you already have about 3 or 4 purchases, full support for this fantastic tool, I will also get it soon, I will wait for a notification of the fixes
Hey, sorry to rewrite, I wanted to tell you that I managed to get everything working, I hope it will be fixed in the next update otherwise I may have to go through this process again every time, if you have already made the refund request then I will buy it right after, otherwise you can avoid making the request because I have momentarily solved it! Thank you for your patience!
Thanks for being so quick, anyway I will repurchase it right after the refund, I use Norton Security as my antivirus, but it was also being blocked by the Windows antivirus, what I did to fix it was to download it from steam, this skipped me a problem, but when I started it it kept giving me an unofficial signature warning, I confirmed it anyway, but the software would close, so I put it in exceptions and it worked, while these steps didn't work for the drm-free version