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I would like to request a refund for the purchase of the game, it does not work on my device

sure. Please request via itch refund system. They will handle it

And where is that option? Thanks for the comment, I was looking everywhere and no one answered me, if you can briefly explain how to request a refund, I would really appreciate it.

the game doesn't work well on my pc or on my cell phone, it's very slow and it closes all the time.

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Hey!

please refer https://itch.io/t/129454/how-are-refunds-handled

let me know if that doesn't work.

can you share specs of your pc please? i tested this on my AMD 5700g integrated graphics and worked fine.

AMD A4 PRO-7300B APU with Radeon HD Graphics      3.80 GHz

4 gb ram

once I tried to play spore, the same day I deleted it, the same thing happened to me with project zomboid and kenshi

someday i will have the money for a decent pc

I think I don't have to mention that I don't have a graphics card...

this APU is pretty low end for gaming. Most dx11 games won't work with this.

Ryzen 5600g is cheap these days. I bought one with motherboard under 150$.

Gaming is decent on 5600g

what are the components of your pc?, and how does it go with the most demanding game you've tried?

To get an idea of how much I have to save to have a good PC, greetings from Venezuela

well, my pc is bit beefy.

cpu - amd ryzen 5700

memory - 64GB

storage - 3 x 1 TB ssd

gpu(s) - nvidia A2000 12GB

motherboard - msi b550m pro

power supply - corsair 550w

(I chose A2000 due to low power consumption and large memory. Its about 600$ at the moment. But i'd recommend not to buy this instead buy rtx3060 12GB. its much cheaper..)


the recently built pc for my wife has below specs and cost less than 300$

cpu - amd ryzen 5600g - 90$

motherboard - asus prime a520m prime - 55$

casing  - standard mini atx - 20$

power supply - corsair 450w - 20$

memory - 2x8gb -50$

storage - 512gb nvme - 50$

This pc can run most modern pc games on low or med settings. but dont expect 60fps

played witcher 3 with med settings and fps kept above 30 most of the time.

cyberpunk is barely playable. fps is about 15 most of the time.