Can you tell me what is the name of your processor and graphics chip, if there is a dedicated one?
I assume you are on the latest StarbaseSim version and it still happens?
There is also the option to have a local log file: Make a shortcut of the exe (via right click context menu entry), then right click on the shortcut and open its properties. In the target setting field add <-logFile log.txt> at the end without the brackets. Now when you start it via the short cut it should create the file now in the same folder.