I'm very confused on where to buy some of the items/outfits it mentions and I can't seem to find the information anywhere..
go to you room in the Hotel. click on the Desk top( Computer) you should have a Screen with many Icons on the left side, you want the top one ( the Shopping Bag ). click it and Look for outfits, Sex toys, Elves, others and Gifts. Gifts are for when you have made the Girl/Woman mad and want to be back in her good grace. that should solve your Problem!!
Have fun and Please have a good Day