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(+8)

Leafo's response on Discord :


When you opt your account into our payouts system, you are asking us to take on the liability of selling your work on all of our merchant accounts, payment processing services, etc. As described in the email, there are many factors that contribute to the risk associated with running an account for someone. Our goal is to enable the most creators to use our service as possible. However, when a seller knowingly shares content that may pose potential issues, it becomes unfair to the rest of the creators we serve. 

I try to avoid mentioning revenue share in these types of discussions, as we aren't asking people to set their rev share to anything specific to get access. But, the arrangement I described above can be especially disheartening when many of these sellers also set their rev share to 0. I'm fairly sure the devs are very much aware of the risks and are purely taking advantage of the situation. It's a lose-lose situation for itch.io. Unfortunately that leaves us in a tricky position and we sometimes need to make the difficult decision about what accounts are eligible for certain features. 

Hope that gives you some clarity about our process.

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If this is about revenue

It's utterly ridiculous! How hard is it to ask them to share their revenue? 

But no, instead of taking a reasonable approach. They are banning the account of adult creators

If this is about payment processing

Just add a new payment processor that allows adult transactions

And don't fucking take that difficult decision of banning their account from accepting payments 

(3 edits) (+4)

Thank you for sharing this, and thanks to HH for this thread. I read about this on a forum for developers but there wasn't much detail, so I appreciate that you're trying to put information here and share what's being written on Discord. 

Like some of the other devs here, I have not received this notice so maybe I'm "safe" for now? I've always had my revenue share at 10% as I appreciated what Itch was doing for creators and it seemed reasonable. My title is also free here so it's donations only, so my payments may not have many issues with fraudulent charges and card disputes. 

I do wish, though, there was a greater level of clarity from Itch on the criteria they used to determine who was getting forced to the other payment system, giving the targeted devs a heads-up in advance, and allowing them to implement revenue share (assuming that all the devs subjected to this had their revenue share at 0%), and letting the rest of us know through official communications rather than the grapevine. 

Sigh. 

Edited:  Realized I was conflating deafperv and HH Richards, so edited to clarify.