I wouldn't expect too much, my friend. I flagged the exact same issue 4 days ago and absolutely nothing has been done about it. They don't seem too bothered about whether people can actually complete the quests. The most important thing, as always, is to get people to pay real money to take the fast lane up the leaderboards and get the goodies. Meanwhile, we can't get past Chapter 1 Part 12 and can't get a chance to beat worthwhile characters for their shards, let alone build up Grimoire points. Ultimately, of course, running a Mickey Mouse operation in this manner is not the brightest idea, since it will drive players away. Hopefully they will realize that...