Yeah I mean you don't have to take my suggestion too seriously, I wasn't sure it would work well or not myself. I think it's a tricky thing to balance unfortunately, having too much or too little dialogue and putting it in a format that is fitting but not frustrating. I'm also surprised to hear you got complaints like that on your bitsy game! From the ones I've played, they tend to be more narrative-focused due to their limited features, so constant dialogue was more the expectation. I guess every game is different depending on what you're trying to convey, or even the person playing it!
Unfortunately I'm still having trouble trying to reach the chest next to the building? I'm wondering if the NPC in the very upper left corner is blocking the path for me, or if I'm just missing another path I could be taking. I managed to get the potion and the armor, but I have no idea how to use them haha.