Can you give us specific details on the problem? What kind of device are you using? We try to replicate the problem over on our devices and it works fine.
i think i know what the problem is your phone "Android version 12" when you check your settings cause if it is that the problem i learned that Android version 12,13, or above those have similar problem including me im version 12 and i cant play 😞 but i saw some other game that have similar issues unfortunately i in order to fix this issue they have to get the updated version of renpy or what they use when there making the game ( like i think version 8.4 of renpy should be good for version 12 phone but i don't know 13 would cause it worked on my phone when they implemented that version of renpy) and i think that's all
edit: hopefully it helps