I did read the post and if you had read anyone else's Telegram is the problem you chose as a solution, no one wants to use dubious third party software that requires your personal info and phone number to access one product. There are plenty of other better options that require no login from customers just the links and allow downloads. You can't argue that dubious data grabbing software like Telegram was good for your supports or your own reputation or image.
Like luriel says the platform had reached the limit and we can't upload more content for you, if we can't do this anymore I think we aren't fulfilling with your rights when you pay... Then we find a solution, if we have a better solution in the future we can change it, please for the moment try to understand, again... 🙏🏻 We always try to do the best for our subscriptors 😕
You seem to be in denial of what the issue here really is and why you've made a joke of yourselves. Itch,io wouldn’t let you upload more fine, why did you think Telegram a service which requires your long time supports to hand over all their personal info and phone number to access it when and then still can’t download anything was a better option then uploading the archive to a file host and then only allowing the access links to the relevant purchasers. That is easier, that is better for your supporters, that wouldn't trigger any blow back and its what most other decent sellers who have this issue go to. Your method is to block out your old supports who don’t yet another account or to use a dubious company who wants all your info.