if i recall correctly i think the greyed out portrait means you've made a choice that has cut off progress in their section of the story so i think the only thing you can do is go back to before it greyed out and make different choices
Before the competition she was accessible in the tracker, and every possible choice in the tournament part was attempted but she ends up greyed out... :(
Yes m8. To be able to continue her path, you have to agree for a bet a while before. That's what it takes, i had same thing. Hope it helps. Good luck bro.
