It was the underneath character that got stuck. I think I attempted a jump with both, top one made it but the second got stuck and I tried to run the top character back to where the bottom character was but the box was too high to jump over to be able to come and help my friend
If it was in the first elevator, the blue character can go back with the double jump, in any case there are many other bugs that I have been discovering for not testing the circuit for a longer time. And thanks for the info!