Thx, I downloaded last night but haven't started yet. I'm a gamer at heart so it takes most of my time if I'm not working. As for diagnosis, I completely agree that insurance can be a pain. I love my job but documentation for insurance can be so draining. I admit patients can sometimes be emotionally draining to but that's bc I get so emotionally invested. Even in your story I found myself feeling their pain and confusion. Sometimes we bond with the things we relate to the most. Regardless, thx for responding and sharing such a great story. I will definitely try to stay in touch.