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the video in chapter 3 freezed and won't play, now I'm stuck and if i close the game i know i will lose my save because it happens for some reason with all the games i download from the internet.

i am internally crying because of this fact.

Oh no!! We had a problem like this pop up during playtesting, I added in an option for whether you want to play the video or not beforehand to help if you have crashing problems!! You could also always watch the video on its own in the "movies" file, it's not ideal but it works in a pinch!!

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ok but how am i suppose to continue the game?

edit i watched the video in movies: so the video was 10 seconds long but i was only able to see 2 seconds before the game froze.

There should be an option right before when the video normally plays that says "Do you want to watch the video?" or something along those lines. If you pick "No," you should be able to skip it and continue the game as normal!