Can you give me the exact controller name? So i can try to do something. Or are you speaking about the steam controller? I have one but never tested it with Wild Woods.
I was using A Dualshock 4 controller via Steam Big Picture mode. it might be problem with it not interpreting any controls, but i just want to be sure
P.S.
Dualshock 4 controllers are ment for the PS4, however, a recent update to big picture allows you to connect a controller and set it so that buttons are interpreted as xbox input