To clear the air, Pelican Party does indeed care about the game, and I can assure you they are trying their hardest to address and fix this issues as soon a they can..
Every time they see one of these comments stating "pElIcAn, WhY nO cArE bOut uS?!?!??11?1!1?", it probably breaks their heart, and they are disappointed and discouraged a bit.
It will be fixed, we just all need a little patience.