It could be the model and age of the phone like what year was it made? It works great on my new phone just not my old one which takes regular android charger which tells you how old it is.
My China phone Redmi 9 can play pubg mobile, arena Breakout, Genshin Impact and why i cant play this game
good question i tried it on mine which lets me play games like that but maybe its just not fully compatible with mobile devices and need more work.
