Maybe I am dumb, but I can't get past at the call the police scene? Like, the first bad ending, but I don't really have a choice to do things?
I had this issue, turns out you *SPOILERS* need to select "You visit there often" or else you won't understand how unusual it is that they're not there.
https://darkpetal16.itch.io/if-the-shadows-are-watching/devlog/618143/walkthroug...
Thanks queen! you're gold, love all your ifs <3
