I'm always skeptical of job simulator type games. As someone who works in retail, I find a lot of games set in that world don't reallyyy get it.
This game gets it.
Nancy is the sharp shooter I wish I could be. Sometimes not saying no really does benefit you.. but sometimes it's fun to throw your coworkers under the bus. And the fact that there are consequences for either response is BRILLIANT! No gliding by on button mashing or refusing to read the prompts; Yung Nancy needs to pay attention. The music is something I won't forget for a long time, but I'm kind of glad.
And the next time someone asks me for a refund, I'm going to let my timer almost run out before I politely reply 'ah.. no.'